Frequently Asked Questions

How long does shipping take?

Shipping may vary depending on your location but typically it should take 8-12 days.

Are your products safe for my baby?

Yes, absolutely! The safety of your baby is our top priority. We carefully select products that meet the highest safety standards and are made from non-toxic, baby-friendly materials. You can trust that each item in our store is chosen with care to ensure it’s safe for your little one.

I'd like to return my order or replace my order

We’re sorry to hear that you’d like to return or replace your order! We want to make this process as smooth as possible for you.

If you wish to return or exchange an item, please follow these steps:

  1. Contact Us: Reach out to our customer service team at contact@littlelings.com within 10 days of receiving your order. Please include your order number and a brief description of the item(s) you’d like to return or exchange.
  2. Return Instructions: Our team will provide you with return instructions, including how to send your item back. Make sure the item is unused, in its original packaging, and in a resellable condition.
  3. Refund or Replacement: Once we receive your returned item, we will process your refund or ship out a replacement depending on your preference and product availability.

If you need further assistance, please don’t hesitate to get in touch – we’re here to help!

I'd like to cancel my order

We understand that sometimes plans change, and we're here to help. If you'd like to cancel your order, please contact us as soon as possible at contact@littlelings.com with your order number.

If your order hasn’t been processed or shipped yet, we’ll do our best to cancel it for you right away. However, if your order has already been shipped, we may not be able to cancel it, but you can return the item once it arrives following our return policy.

Please reach out to us within 24 hours for the quickest response. We’re here to help and want to make your experience as smooth as possible!

Couldn't Find Your Answer

We're here to help. If you couldn't find the information you were looking for, please reach out to us directly. Our team is eager to assist you.